We are committed to building long-term relationships in the interest of strengthening the sustainability ecosystem in the region. Chalhoub Group works closely with partners to foster enduring and ethical relationships.


SUSTAINABILITY PARTNERS
partners
Building long-term partnerships for common goals.
OUR PARTNERS in numbers
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Sustainability Across Our Value Chain
We assess our partnerships through the environmental, social, and ethical business guidance provided by international frameworks, leveraging our role as a leading luxury retailer to champion a responsible value chain. Our framework is outlined in our Group-level Partners Code, drawing clear expectations on transparency, accountability, and sustainability.
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Supplier Scorecard
The Sustainability Supplier Scorecard that was introduced in 2019 serves as a tool for evaluating suppliers in alignment with the UNGC principles of Human Rights, Labour Rights, Anti-Corruption, Transparency, and Environment. Following the scorecard exercise, we meticulously analyse the results, focusing on suppliers who scored 59% or lower in the Human Rights & Anti-corruption sections, initiating targeted communication and one-on-one meetings, to encourage the adoption of more sustainable and responsible practices, particularly crucial for larger suppliers whose performance falls below our standards or responds negatively to high-risk questions. These collaborative efforts not only foster stronger relationships with our partners but also lays the groundwork for more robust due diligence processes slated for development in 2025.
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Diverse Partnerships for Sustainable Growth
Chalhoub Group’s innovation strategy is tightly interwoven with our sustainability goals, serving as a proactive approach to future-proof the Group. By forging new partnership models, experimenting with emerging technologies, championing local startup ecosystems, and demonstrating active advocacy and action-oriented leadership in key industry networks, we ensure we stay ahead of the curve while driving positive impact.
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The GreenhouseThe Greenhouse is Chalhoub Group’s hub for bold entrepreneurship and innovation. Since its inception in 2018, it has been instrumental in transforming the regional entrepreneurial ecosystem. With a mission to empower the next wave of successful entrepreneurs, The Greenhouse provides tailored guidance, resources, and access to Chalhoub Group’s extensive networks. Its approach combines venture building and venture sourcing via dynamic innovation programmes.
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The Beauty LabTo cater to the niche on sustainability in the wellness industry, the Beauty Lab Initiative was launched by the Incubator. Through partnerships with emerging beauty and skincare startups, the Group’s Beauty Lab Initiative aims to accelerate the growth of the clean beauty category in the MENA region, promoting sustainability and innovation in the beauty industry. Essentially, we drive and transform the regional beauty landscape with clean skincare and global market innovation. In 2023, The Beauty Lab spearheaded groundbreaking partnerships and awareness campaigns with FACES and Counter Culture Store, as well as the Detox Market.
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Scope | Topic | Indicator | Baseline year | Current Status | Target | Timeline |
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Partners | Sustainable Supply Chain |
Supplier Scorecard Engagement |
2021 | 37% | 50% | 2027 |
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empowering local communities
Supporting the local economy is central to our procurement strategy, and we always look to buy local wherever possible. Furthermore, we remain committed to attracting, developing, and retaining local talent to support national economic growth and government localisation objectives, specially in UAE and KSA.
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Supporting the local economy is central to our procurement strategy, and we always look to buy local wherever possible. Furthermore, we remain committed to attracting, developing, and retaining local talent to support national economic growth and government localisation objectives, specially in UAE and KSA.