Meet our servant leaders

Andreu Marco is the Chief Operating Officer at Chalhoub Group, the partner and creator of luxury experiences in the Middle East. He is responsible for enhancing the Group's core operations aligning them with the overall strategic objectives. His primary focus is to ensure efficient delivery of innovative, reliable, and customer-focused business services internally and externally in areas like End to End Supply chain, Logistics, Admin, Store Operations, and 3D. He is a member of the Group’s Ex-com and serves as an advisory role for the Presidents and fellow Ex-Com members, providing strategic direction to the Group’s Operations.

Andreu Marco is an international end-to-end Strategy and Operations Leader with over 25 years of experience in the fashion, beauty and luxury industry. He has spent most of his career at Burberry (London), where he was Global SVP Supply Chain for 16 years. He also worked for Inditex for 3 years, running Globally, Massimo Dutti brand (Supply Chain), and 3 more years in Firmenich, which is one of the largest Perfumery and Ingredients manufacturers globally (Geneve, Switzerland) where he managed Global Customer Supply Chain Operations.

Andreu graduated from Pompeu Fabra University where he focused on Business, Management Economics & Logistics. He also holds a master’s degree in supply chain from Institute for Careers and Innovation in Logistics & Supply Chain.

In his free time, Andreu loves sports, such as biking, ski, swimming, etc. He also likes travelling, reading, and getting to know people from other cultures and nationalities.

Patrick Chalhoub is the Group President of Chalhoub Group.  

Alongside successfully running several luxury brands in the Middle East, he is also behind many home-grown luxury brands. He particularly contributed to the turnaround of Christofle brand that is today owned by the Group. Patrick is also a strong advocate of embracing change to drive strategic growth and long term relationships. He has steered several joint ventures and acquisitions strengthening the Group's role as a hybrid retailer and partner of choice.  

Patrick plays an instrumental role in the development of Chalhoub Group sustainability strategy through Chalhoub Impact. He is a firm advocate of Servant Leadership, reverse mentorship, and helping start-ups to scale-up.  

In recognition of his endeavour to promote the French art-de-vivre culture and language, the French government awarded Patrick with the medal of Chevalier de l’Ordre National du Mérite, and the honour of Chevalier de l’Ordre National de la Légion d’Honneur. 

Patrick is a Board Member of the UN Global Compact, a Council Member of UAE’s Circular Economy, and a Board Member of the Dubai Chamber of Commerce & Industry.

Tracey Griffin is Chief Financial Officer at Chalhoub Group.

With over 30 years of experience in luxury goods, beauty/personal care, and retail/e-commerce in a range of operating roles including Chief Financial Officer and/or Chief Operating Officer at Pandora Jewelry, Kendra Scott and Framebridge. Prior to that, she was a Senior Partner at McKinsey & Company.

Throughout her career, Tracey has worked in high growth private and public companies, built world class organizations and retail networks, launched new products and businesses, and led cross-functional transformation efforts including geographic/network expansion and digitization/technology initiatives.

Tracey is passionate about sponsorship/mentorship in the workplace and building the next generation of leaders.  She volunteers in non-profits focused on education and healthcare access.

She holds an MBA from Stanford University and a bachelor’s degree in finance from Georgetown University.

Tracey is a proud mother of two boys. She enjoys hiking, skiing and running – spending time outside, particularly in the mountains.