<span class="medium">Meet </span>our servant <span class="light">leaders</span> 
<span class="medium">Meet </span>our servant <span class="light">leaders</span>

Meet our servant leaders

    • NADA Boutros
    • NADA Boutros
      NADA Boutros

      Nada Boutros is the Chief Legal Officer (CLO) at Chalhoub Group.

      Nada brings 12 years of experience to her current role at the helm of the Legal Department of Chalhoub Group.  

      Nada joined Chalhoub Group as Deputy CLO in 2021, before being named CLO and being added to the Executive Committee in June 2023.  Prior to joining Chalhoub Group, Nada practiced as a litigator at Latham & Watkins, LLP, a leading global law firm.  There, Nada counseled and represented a wide array of clients—from startups to large tech and retail companies, to Big Four firms—in commercial disputes, government and internal investigations, professional liability and fraud matters, securities class actions and other complex civil litigation in the United States, United Kingdom, European Union, and Southeast Asia. She also represented clients pro bono in immigration, human trafficking, and civil rights cases.   

      Nada is a California-barred attorney who holds a Juris Doctor (Business Law Certificate) from the University of California at Berkeley School of Law, and a Bachelor of Arts in Human Biology from Stanford University.   

      Nada is an avid supporter of women in the workplace and believes in the strong power of mentorship.  As a new mom, Nada does not have seem to have as much time anymore for her personal hobbies—such as traveling to remote destinations, jumping on her Peloton, and spending a day at the beach with a book—but looks forward to tapping into those passions again soon. 

    • AMIT Keswani
    • AMIT Keswani
      AMIT Keswani

      Amit is the Chief Omni-channel Officer at Chalhoub Group.

      He brings over 15 years of experience in Digital and Omni-channel retail to his current role, which includes Omni-channel Product, Marketing and Analytics, together with Group Loyalty and One Studio initiatives.

      Amit joined Chalhoub Group in February 2023, after more than 10 years with two of the largest retailers in South East Asia, helping them evolve and adapt in the Digital Space by launching several Online initiatives and Loyalty Programs in the region, always through a customer focused approach for some of the top Global Fashion and F&B brands such as Zara, Sephora, Converse, Foot Locker and Starbucks.

      Amit holds Executive MBAs from ESADE Business School in Barcelona and Aalto University in Helsinki.

      Having spent his early years in Spain, Amit has gone on to experience different cultures through time spent living in Indonesia, Malaysia, India, the US, Europe and now, the Middle East. In his free time, Amit is an avid tennis player, and stays current on all things related to tech, sports, and men’s fashion.


    • WASSIM Eid
    • WASSIM Eid
      WASSIM Eid

      Wassim Eid is the President People & Culture at Chalhoub Group.

      Wassim is leading the Group’s culture transformation providing impactful journeys to over 14,000 employees across 8 countries. He is responsible for setting and driving the HR Strategy and oversees a team of HR experts in; Learning and Development, Talent Management and Acquisition; People Experience and Culture, HR Operations, Rewards and People Analytics.

    • DAVID Vercruysse
    • DAVID Vercruysse
      DAVID Vercruysse

      David Vercruysse is the President of Managed Companies Vertical at Chalhoub Group.

      He is encompassing beauty and fashion distribution and franchise businesses as well as the Group’s own concepts (Level Shoes, Faces, Tryano, Tanagra). In his current role, he is working on accelerating the Group’s transformation by strengthening the brands equity and driving the e-commerce initiatives.


    • PATRICK Chalhoub
    • PATRICK Chalhoub
      PATRICK Chalhoub

      Patrick Chalhoub is the Group President of Chalhoub Group.  

      Alongside successfully running several luxury brands in the Middle East, he is also behind many home-grown luxury brands. He particularly contributed to the turnaround of Christofle brand that is today owned by the Group. Patrick is also a strong advocate of embracing change to drive strategic growth and long term relationships. He has steered several joint ventures and acquisitions strengthening the Group's role as a hybrid retailer and partner of choice.  

      Patrick plays an instrumental role in the development of Chalhoub Group sustainability strategy through Chalhoub Impact. He is a firm advocate of Servant Leadership, reverse mentorship, and helping start-ups to scale-up.  

      In recognition of his endeavour to promote the French art-de-vivre culture and language, the French government awarded Patrick with the medal of Chevalier de l’Ordre National du Mérite, and the honour of Chevalier de l’Ordre National de la Légion d’Honneur. 

      Patrick is a Board Member of the UN Global Compact, a Council Member of UAE’s Circular Economy, and a Board Member of the Dubai Chamber of Commerce & Industry.

    • MICHAEL Chalhoub
    • MICHAEL Chalhoub
      MICHAEL Chalhoub
      Michael Chalhoub is the President of Strategy, Growth, Innovation & Investment and of the Joint Venture department for Chalhoub Group. Within its portfolio of joint ventures are partnerships with Louis Vuitton, Dior, Fendi, Sephora, Coty, Puig, Havas and Farfetch. Michael is an entrepreneur at heart and has launched several startups – including Sport360, one of the leading media groups in the GCC, which has grown to a 75-person business generating over 10M USD annual revenues in just 4 years under his helm. He also helped kickstart a number of ventures out of the Harvard Innovation Labs.


    • TRACEY Griffin
    • TRACEY Griffin
      TRACEY Griffin

      Tracey Griffin is Chief Financial Officer at Chalhoub Group.

      With over 30 years of experience in luxury goods, beauty/personal care, and retail/e-commerce in a range of operating roles including Chief Financial Officer and/or Chief Operating Officer at Pandora Jewelry, Kendra Scott and Framebridge. Prior to that, she was a Senior Partner at McKinsey & Company.

      Throughout her career, Tracey has worked in high growth private and public companies, built world class organizations and retail networks, launched new products and businesses, and led cross-functional transformation efforts including geographic/network expansion and digitization/technology initiatives.

      Tracey is passionate about sponsorship/mentorship in the workplace and building the next generation of leaders.  She volunteers in non-profits focused on education and healthcare access.

      She holds an MBA from Stanford University and a bachelor’s degree in finance from Georgetown University.

      Tracey is a proud mother of two boys. She enjoys hiking, skiing and running – spending time outside, particularly in the mountains.

    • JASMINA Banda
    • JASMINA Banda
      JASMINA Banda

      Jasmina Banda currently serves as the Chief Strategy Officer for ChalhoubGroup. 

      She oversees Intelligence, Strategy and Growth (ISG) business unit where she is responsible for trends scouting and opportunity identification, Global and regional macro-economic tracking, GCC prestige beauty and luxury fashion market intelligence, Corporate and business unit strategy, Business advisory and more. 

      Jasmina has 17+ years of working experience across Europe, Middle East, Africa, Southeast Asia and Australia. Prior to joining Chalhoub, she spent 10 years in management consulting, reaching the level of Associate Partner at McKinsey and Company. Jasmina led over 50 projects in consumer facing industries, serving 30+ different companies over the years on topics of corporate strategy and growth, digital business building, and end-to-end transformations. Before switching to consulting, she worked as a big data scientist in telecoms and technology. 

    • FADI Jabbour
    • FADI Jabbour
      FADI Jabbour

      Fadi currently serves as Chief of Country Managers for the Chalhoub Group.

      He was appointed to address business challenges and develop future business expansion. He is responsible for overseeing operations between business unites and the different marketplaces to further drive growth across countries.

      Prior to his country management assignment, Fadi was appointed as “Retail Operating Officer” in 2003 to focus on supervising and managing the creation of own concepts and brands to ensure operational excellence and great customer experience.

      Fadi held various roles in the Group since he joined in 1991 including “Sales and Marketing Director for L'Oréal” when they had just signed a 12-year regional joint-venture agreement, before assuming the position of “General Manager” for 5 years, where he has been fully involved in the strategic development of L'Oréal and guaranteed its long-term success. 


next commitee
next<span class="light"> commitee</span>
NEXT is one of Chalhoub Group’s initiatives in bringing the Group President closer to a selected group of young leaders.

“We are next-generation leaders, inspiring transformation as we come together to create a positive impact and elevate the voice of the people at Chalhoub Group.”

The Group desired a forum that facilitates open and transparent conversations, engagement and fresh ideas where members can contribute towards making strategic decisions for the Group. It had to be one that would keep the Group's entrepreneurial spirit at heart while adding value to the business through a constant flow of communication and an evolution of ideas and practices. The result was NEXT.

Launched in 2017, NEXT is one of Chalhoub Group’s initiatives that brings the Group President closer to a selected group of young leaders. It operates with the mission to inspire, foster innovation, elevate the voice of the people and engage with our Group Presidents in a non-political and non-hierarchical way. The committee goes through a change cycle every 18 months, encouraging a fresh perspective while retaining a few members from the previous rotation. 

NEXT instils a servant-leadership mentality at the core of the Group by practising reverse mentorship while focusing on the well-being and growth of employees, engaging with young leaders, respecting their opinions and giving them an unbiased platform to share their ideas and challenge the status- quo.

How does the Group's businesses benefit from NEXT? The committee plays a major role not only in identifying challenges faced by the business but also seeks the most effective and efficient solutions to support the Group’s growth, being a catalyst for specific initiatives and thinking board on key trends and relevant signals of change for the Group.